Customer Satisfaction

Gateway Management Logistics INC Customer Satisfaction Policy

As Gateway Management Logistics Inc., we have adopted a customer-focused approach that has adopted the principle of maintaining positive customer experience where all of our services that we provide can be easily communicated to our customers through our contact information (call center, e-mail, web address, fax, letter, etc.) without any distinction between customers; the requests, suggestions and complaints by our customers are communicated to the customer relation officials and then to the relevant departments they are handled and processed in an objective, fair and confidential manner, and the processes are constantly controlled and necessary improvements are made.

We are pleased to serve you with our customer-focused policy and to evaluate your views.